Hilary Hope products are handmade from repurposed (often vintage) materials that are upcycled and recreated into new products.  Due to the nature of vintage materials, these products may be susceptible to small flaws or imperfections and show signs of age and wear such as: fading, stains and spots, small tears or holes.  While utmost care is taken to avoid using these parts of the materials in the new products, sometimes these imperfections might be present in your product.  I encourage you to accept your item and love it regardless of its possible flaws, but should you have any concerns, please do not hesitate to contact info@hilaryhope.com.

Returns and exchanges are gladly accepted on unused items in their original state within 15 days of delivery (shipping charges are not refunded). Please email info@hilaryhope.com for more information.

All Sale items are final. 

 

SHIPPING + DUTY FEES

Shipping fees on items being returned or exchanged are the responsibility of the buyer, along with any duty fees that may occur.  All items are shipped within *3-5 business days unless otherwise noted once payment is received. Items are shipped by Canada Post and should arrive within 5-10 business days if shipping within Canada.